DeepManage

Industries

Mobile device management for mining and heavy industry

Rugged devices in mines and plants do one job each, often in dust, noise and weak signal. DeepManage keeps them locked to that job and under control from a central console.

Typical devices

  • Rugged tablets used in pits, tunnels and plants
  • Handhelds for inspections, maintenance and inventory
  • Devices mounted in vehicles and heavy machinery
  • Shared phones and tablets used by shift crews

Challenges in this sector

  1. Harsh, remote sites

    Sites are far from the head office and IT staff are few. Devices have to be configured and fixed without someone travelling to them.

  2. One job per device

    A tablet in a control room or on a vehicle must run one operational app and nothing else. Users should not be able to leave it.

  3. Safety documents in the field

    Procedures, forms and checklists change. Crews must always have the current version, not a copy saved months ago.

  4. Shared devices across shifts

    The same device is used by several crews a day. Settings must not drift and personal use must be prevented.

How teams use DeepManage

  1. Single-purpose rugged tablets

    Devices on vehicles or in control rooms run in kiosk mode with one app. They start straight into it after a restart.

  2. Distribute safety forms and procedures

    Updated procedures and forms are sent from the console to the devices of a site or a crew as soon as they change.

  3. Zone-based content and rules

    Work areas are drawn on the map, and a policy or a document can apply only while a device is inside a given zone.

  4. Lock a missing device

    A device that is not returned at the end of a shift can be located, locked and, if needed, wiped remotely.

  5. Remote help for site staff

    The IT team at head office uses Live Control to see a device screen at a remote site and fix the problem.

Recommended setup

Device ownership model
Dedicated, company-owned devices (COSU) locked to operational apps. Supervisors and engineers can use fully managed devices (COBO).
Deployment
On-premises, in the company data center or at a large site, so management works even when the site's internet link is limited. Cloud is possible for smaller operations.

Organizations in this sector using DeepManage

  • Eti Maden

Mobile devices in mining and heavy industry

Mines, quarries, steel mills and large plants use more mobile devices every year. Rugged tablets show maintenance tasks and machine data. Handhelds record inspections and inventory. Devices on vehicles and in control rooms run one operational app all day.

These devices are tools, not personal phones. They need to start in the right app, stay there and keep working in dust, heat and poor signal. A mobile device management (MDM) system sets them up that way and lets a central team keep them consistent across all sites.

Single-purpose devices with kiosk mode

Kiosk mode locks a device to one app or a small set of apps. The user cannot open settings, install apps or switch to something else. For devices that several shifts share, this is the simplest way to keep them working the same way every day. The kiosk and dedicated devices page shows how this is set up.

How a typical rollout looks

  1. Check the hardware. Make sure the rugged models you plan to use support fully managed (device owner) enrollment.
  2. Install the server. Many operators install DeepManage on-premises, at the head office or a main site.
  3. Enroll devices with a QR code before they go to the site, so they arrive ready to work. See device enrollment.
  4. Set kiosk and restriction policies per device type: control room, vehicle, inspection. See policies and restrictions.
  5. Share documents. Safety procedures, forms and manuals are sent with content management.
  6. Support and protect. Use Live Control for remote help and remote lock and wipe for missing devices.

Embedded and special devices

Some industrial equipment runs Android inside, without being a tablet at all. The embedded and rugged devices page explains what is needed to manage such hardware.

Frequently asked questions

Does DeepManage work on rugged devices?

Yes. DeepManage manages Android devices, and rugged tablets and handhelds from industrial brands are Android devices. Check that the device supports Android Enterprise device owner mode before buying in bulk.

What happens when a device has no connection underground?

The device keeps applying the last policy it received, and kiosk mode stays active. It picks up new changes and sends its reports when it connects again.

Can a device be locked to one app?

Yes. In kiosk mode the device runs one app, or a small set of apps, and the user cannot reach the home screen or settings.

How do we keep safety documents up to date?

Upload the new version in the console and send it to the target devices or groups. Devices receive the file in a managed folder.

Can we run the server at our own site?

Yes. The on-premises version can be installed in your own data center or network and works without internet access.

See DeepManage on your own devices

Tell us about your fleet and we will prepare a demo environment for your team.