DeepManage

Industries

Mobile device management for transport and logistics

Drivers, station staff and warehouse teams depend on devices that must work at the start of every shift. DeepManage keeps handhelds and vehicle tablets locked to their job and up to date.

Typical devices

  • Handheld terminals and scanners in warehouses and depots
  • Tablets mounted in vehicles, trains and buses
  • Station and platform devices used by operations staff
  • Phones of drivers, couriers and field staff

Challenges in this sector

  1. Shared devices between shifts

    A handheld is picked up by one person in the morning and another at night. It must be ready, consistent and free of personal use.

  2. Devices on the move

    Vehicle and courier devices are rarely near an IT office. Problems have to be solved remotely.

  3. One app per job

    Delivery, scanning or operations apps must be the only thing on screen. Anything else costs time and adds risk.

  4. Updates across a large fleet

    When the dispatch or delivery app changes, every device must get the new version before the next shift.

How teams use DeepManage

  1. Delivery or scanning app in kiosk mode

    Handhelds and vehicle tablets run in kiosk mode with the operational app and a few tools such as the scanner settings, nothing else.

  2. Shift handover on shared devices

    Shared terminals stay locked to work apps. If needed, the data of an app can be cleared remotely before the device goes to the next person.

  3. Device location for vehicles

    Devices assigned to vehicles report their location, so the console shows where each one is and where it has been.

  4. Fleet-wide app updates

    A new app version is published once and installed silently on every device in the target groups, depot by depot.

  5. Instructions to staff

    Route changes, service disruptions or safety notices are sent as messages to the devices of a line, depot or region.

Recommended setup

Device ownership model
Dedicated, company-owned devices (COSU) for handhelds and vehicle tablets, often shared between shifts. Staff phones can be fully managed (COBO).
Deployment
Cloud works well for distributed fleets. Operators of critical public transport often choose on-premises to keep data in their own network.

Organizations in this sector using DeepManage

  • Metro İstanbul
  • DoorDash

Mobile devices in transport and logistics

Transport and logistics run on mobile devices. Warehouse staff scan parcels on handhelds. Drivers and couriers follow routes and confirm deliveries on phones and tablets. Rail and bus operators use devices on vehicles and at stations for operations and passenger information.

Most of these devices do one job and are shared by many people. When a device is not ready at the start of a shift, the delay spreads along the whole chain. A mobile device management (MDM) system keeps every device configured the same way and lets IT fix problems from a distance.

Kiosk mode for operational devices

With kiosk mode, a handheld or vehicle tablet shows only the apps it needs. Users cannot install apps, open settings or switch to personal use. This keeps devices predictable for every shift and reduces support calls. The shared devices page covers how to hand a device from one user to the next.

Location for vehicles and couriers

Location tracking shows where devices are and where they have been. For devices assigned to vehicles, this helps find a lost or misplaced device. When a device is assigned to a person, location becomes personal data: collect it for a clear reason and inform staff, as explained in MDM and data protection. This is general information, not legal advice.

How a typical rollout looks

  1. Group the fleet by depot, line, vehicle type or region.
  2. Enroll devices with a QR code or NFC as they are prepared. See device enrollment.
  3. Create kiosk policies for each device type and assign them to the right groups.
  4. Publish apps for dispatch, scanning and delivery, and keep them updated with app management.
  5. Monitor and support. Use reports to check versions and battery state, and Live Control to help users on the road.

Frequently asked questions

Can several drivers share one device?

Yes. Shared devices stay locked to work apps in kiosk mode. The work app handles each user's sign-in, and app data can be cleared remotely when needed.

Can we see where our vehicles' devices are?

Yes. Devices report their location, and the console shows current positions and history on a map. Inform employees when a device is assigned to a person.

Can kiosk mode allow more than one app?

Yes. You can allow one app or a small set of apps, for example the delivery app plus a navigation app.

How fast do app updates reach the fleet?

Online devices receive the update shortly after you publish it, over the live connection. Offline devices install it when they reconnect.

What if a driver has a problem on the road?

The help desk can open a Live Control session to see and control the screen, over mobile data, without the device coming back to the depot.

See DeepManage on your own devices

Tell us about your fleet and we will prepare a demo environment for your team.