DeepManage

Industries

Mobile device management for healthcare

Nurses and doctors use tablets and phones at the bedside, and every one of them can hold patient information. DeepManage keeps those devices locked down, up to date and recoverable.

Typical devices

  • Nurse and doctor tablets used on the ward
  • Phones for clinical messaging and on-call staff
  • Patient information and check-in tablets
  • Shared devices that move between shifts

Challenges in this sector

  1. Special category data

    Health data receives extra protection under KVKK and GDPR. A lost tablet with patient records on it is a data breach, not just a lost asset.

  2. Devices shared across shifts

    The same tablet is used by several people in a day. It must stay locked to clinical apps and must not keep personal files.

  3. Many apps, strict control

    Hospital information system clients, clinical messaging and forms must be installed and updated everywhere, while other apps stay out.

  4. Small IT teams, large campuses

    Devices are spread across wards, buildings and sometimes several hospitals. IT cannot walk to each one to fix a problem.

How teams use DeepManage

  1. Wipe a lost tablet

    When a ward reports a missing tablet, IT locks it immediately and wipes it remotely, so patient data on the device is removed.

  2. Enforce screen lock and passwords

    A password policy requires a screen lock with the complexity you choose, and USB file transfer can be disabled on clinical devices.

  3. Clinical apps only

    Ward tablets run in kiosk mode with only the hospital's approved apps. Users cannot reach settings or install anything else.

  4. Remote support without a ward visit

    When a nurse cannot log in to an app, the help desk opens a Live Control session to see the screen and fix it.

  5. Patient-facing tablets

    Check-in and information tablets are locked to a single app and show only the content the hospital publishes.

Recommended setup

Device ownership model
Company-owned devices, either fully managed for individual staff (COBO) or locked to a set of apps for shared and patient-facing use (COSU).
Deployment
On-premises is usually preferred, so device and user data stays in the hospital's or ministry's own network. Cloud is available for smaller clinics.

Organizations in this sector using DeepManage

  • Ministry of Health
  • MLP Care
  • Erdem Hospital

Mobile devices in healthcare

Hospitals use mobile devices at nearly every step of care. Nurses record vital signs on tablets. Doctors check results on phones during rounds. Patients check in at tablets in the lobby. Each of these devices may store or display patient information.

That makes device management in healthcare a data protection question first. A mobile device management (MDM) system lets IT set the same rules on every device, keep apps current and act quickly when something goes wrong.

Data protection notes

Health data is special category personal data under both KVKK in Türkiye and the GDPR in Europe. It requires stronger safeguards and stricter conditions for processing. Device management helps with the technical side: screen lock, hardware restrictions, app control and remote wipe.

The MDM itself also processes personal data, such as the user’s name, device identifiers and, where enabled, location. Staff should be informed about this, and DeepManage can show terms of use on the device for acceptance. For more detail, read MDM and data protection. This is general information, not legal advice.

How a typical rollout looks

  1. Choose where it runs. Most hospitals install DeepManage on-premises so management data stays in their own data center.
  2. Set the baseline policy. Password rules, camera and USB controls and app restrictions. See policies and restrictions.
  3. Prepare shared devices. Ward and lobby tablets go into kiosk mode with only the approved apps.
  4. Enroll devices with a QR code, ward by ward, and assign them to groups.
  5. Support and respond. The help desk uses Live Control for remote support, and IT uses remote lock and wipe for lost devices.

Shared devices across shifts

Many clinical tablets have no single owner. The shared devices page explains how to keep such devices locked to work apps while each staff member signs in to the clinical system with their own account.

Frequently asked questions

Does DeepManage read patient data on the device?

No. An MDM manages the device, its settings and its apps. It does not read the content of clinical apps. It does collect device information such as hardware, apps and, if enabled, location, and you should cover this in your privacy notice.

What happens to patient data if a device is lost?

You can lock the device and wipe it remotely. A full wipe returns it to factory settings and removes all data, including app data stored on the device.

Can several staff members share one tablet?

Yes. Shared tablets can be locked to the clinical apps in kiosk mode, so nobody can install apps or change settings. The hospital's own apps handle each user's login.

Is DeepManage KVKK or GDPR certified?

There is no product certification for KVKK or GDPR. DeepManage provides tools that support your obligations, such as on-premises hosting, terms acceptance on devices and audit logs. Infoline holds ISO/IEC 27001 at company level. This is general information, not legal advice.

Can we keep all data inside the hospital network?

Yes. With an on-premises installation, the console, the database and the device connection all run in your own network.

See DeepManage on your own devices

Tell us about your fleet and we will prepare a demo environment for your team.